Can't collect AXI4 burst_started coverage

I have a problem connected with my AXI4 coverage.

I enable coverage collection in AXI4 

      set_config_int("axi4_active_slave_agent_0.monitor.coverModel", "burst_started_enable", 1);
      set_config_int("axi4_active_slave_agent_0.monitor.coverModel", "coverageEnable", 1);

but i don't have a result.

I think the problem in Callback, but i try to connect all callback and i don't have positive result.

Can you help me?